Service
Amazon Vendor & Seller
The part of Amazon nobody wants to do: deductions no one understands, unfilled POs, cases that die in support. We take those.
Signs you need this
If you recognise yourself here, this is the one
- Amazon withholds amounts nobody in your company can explain.
- You have unfulfilled POs and shortages nobody gets around to disputing.
- Support cases close without being resolved, and you start over.
What's included
What we do, point by point
What's included
- Full account review across every active marketplace, with impact in euros
- POs, fill rate, OTIF and shortage recovery
- Chargebacks and deductions disputed, with evidence and follow-up
- Complete listings per marketplace, with the right vendor codes
- PPC campaigns run to an ACOS target, not to a burned budget
- Support cases pushed to resolution, not to first reply
- Monthly report on what moved and what's next
- And the rest: everything that comes with running the account day to day — catalogue and variations, promotions, compliance, ad-hoc requests from Amazon
What you end up with
- A recovery plan with estimated amounts per line
- A monthly management report, board-ready
- Access to the same person, not a ticket queue
What's not included
- We don't take accounts in categories where we run our own brands
- A maximum of three Amazon accounts in parallel, so quality holds. All three are open right now.
At a glance
- Starting at
- audit €1,200 · from €1,800/mo
- Timeline
- audit 7–10 days
- Who runs it
- Cristi
Questions
What everyone asks us
Do you work on Seller too, not just Vendor?
Both. The difference shows up in the price only if we're running several accounts at once.
Why only three accounts in parallel?
Because one person carries the Amazon side, and quality would drop at the fourth account. We'd rather say that up front than afterwards.
What exactly do I get from the audit?
A full picture across every active marketplace, with a euro figure attached to each problem found and the order in which they're worth attacking.
From the same line
Services that go together with this one
- Online stores from €3,200
- Marketplaces RO & EU opening €800 · full from €1,600
- Technical SEO & content from €750/mo
Contact
Let's see if we're a fit
Tell us what you sell and where you want to take it. We come back with a clear plan, usually the same business day.
Straight to us
- contact@viveto.ro
- Phone
- +40 777 057 762
- Based in
- Bucharest, Romania
- Response time
- 1 business day
What you get from the first conversation
- We show you live, on a shared screen, the 15,000-product store and the Amazon account across six markets.
- You leave with a diagnosis of your store, not a pitch about us.
- We tell you which package fits, why it fits, and exactly what it costs.
- We also tell you what isn't worth doing yet, so you don't spend on it.
- And if we're not the right fit, we say so in that same conversation.