Security & maintenance
The part you only notice when it's missing. A security engineer, not a backup plugin installed and forgotten.
If you recognise yourself here, this is the one
- Nobody remembers the last time the store was updated.
- You have backups configured, but nobody has ever tried restoring from one.
- When the site goes down, you hear it from a customer, not from an alert.
What we do, point by point
What's included
- Platform and module updates, tested on staging first
- Daily backups with restore actually tested, not just configured
- Uptime monitoring and an alert when something breaks
- Server hardening: access, permissions, bot filtering
- Clean-up and recovery if an incident happens
- Monthly report on what changed and what's coming
What you end up with
- A monthly store health report
- A response window committed in the contract
- A direct channel, not a ticket form
What's not included
- New feature development — it uses the plan's hours or is quoted separately
- We don't promise 24/7: the window is 08:00–20:00 Mon–Fri, with phone escalation outside it
What everyone asks us
Why €190 a month instead of a €50-a-year plugin?
The plugin takes backups. It doesn't rehearse your restore, doesn't watch your uptime, doesn't fix your server at ten at night, and isn't accountable for anything. Here you're paying an engineer, not a licence.
What if the store is already compromised?
Cleanup and recovery are included from the first month. If the infection is old and has spread into the database, we tell you up front and quote the recovery separately.
Why not 24/7?
Because we're three people and we won't promise a rota we can't keep. The window is 08:00–20:00, Monday to Friday, with a phone number for escalation outside it. We'd rather be precise.
Services that go together with this one
- AI features & agents audit €1,800 · build from €5,500
- Email security & phishing from €1,400
- Load & stress testing €900 fixed
Let's see if we're a fit
Tell us what you sell and where you want to take it. We come back with a clear plan, usually the same business day.
Straight to us
- contact@viveto.ro
- Phone
- +40 777 057 762
- Based in
- Bucharest, Romania
- Response time
- 1 business day
What you get from the first conversation
- We show you live, on a shared screen, the 15,000-product store and the Amazon account across six markets.
- You leave with a diagnosis of your store, not a pitch about us.
- We tell you which package fits, why it fits, and exactly what it costs.
- We also tell you what isn't worth doing yet, so you don't spend on it.
- And if we're not the right fit, we say so in that same conversation.